Blair serves as a deep Subject Matter Expert to finHealth in healthcare claims reimbursement, and is highly respected as an industry thought leader. Blair Bass joined our advisory board in September 2016, and since that time, has helped us successfully navigate the world of third party administration. Blair spent 6+ years at UnitedHealthcare in progressively responsible positions as a VP of Claim Operations leading over ten (10) claim organizations. In this role, Blair oversaw the work of ~1,400 employees, including 600 offshore & 800 onshore personnel. Blair is a “healthcare insider” who fully understands the inner workings & challenges of paying healthcare bills accurately due to his years of experience for one of the world’s largest healthcare payers.
During his tenure at UHC, Blair oversaw innovative, client focused initiatives in the areas of claim editing, rework reduction, appeal and government compliance, error prevention & “above market”. Blair created new tools for root cause driver analytics to lead rework reduction efforts and improve claim payment compliance. Blair also drove innovation and automation throughout the claim process to increase productivity. All of these efforts led to a 20% reduction in rework claims, reduction of operating expenses by over $50m, and eliminating performance guarantee penalty payments in the claim rework area. Blair is a key resource in working with our TPA partners to enhance and support their internal audit efforts. Prior to joining UnitedHealthcare, Blair spent 13 years as an executive in a global consulting firm. Blair was a trusted advisor for many multi-national organizations in utilizing innovation, automation, technology and his business operations expertise to improve EBITDA by driving operating cost reductions.